Privacy Policy

Privacy Policy

Last Updated: September 2026

At UKFURNITURE.HUB, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our online store.

Information We Collect

When you place an order or contact us, we may collect information such as:

  • Full name

  • Billing and delivery address

  • Email address

  • Telephone number

  • Order and transaction details

  • Information you provide when contacting our customer service

We may also automatically collect certain technical information when you browse our website, such as your IP address, browser type, device information, and website activity.

How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Arrange delivery of your products

  • Send order confirmations and updates

  • Provide customer support

  • Process returns, refunds, and exchanges

  • Improve our website, products, and services

  • Prevent fraud and protect our store

  • Comply with applicable legal and regulatory requirements

Payment Information

Payments may be processed securely through third-party payment providers. We do not normally have access to your complete payment card details.

Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, analyse website traffic, and improve your shopping experience.

You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

Sharing Your Information

We may share relevant information with trusted service providers where necessary to operate our business, including payment processors, delivery and fulfilment providers, website service providers, and customer-support services.

We do not sell your personal information.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes, and meeting legal obligations.

Your Rights

Depending on the circumstances, you may have rights regarding your personal information, including the right to request access, correction, or deletion of your information, or to object to or restrict certain processing.

You may also have the right to withdraw consent where processing is based on consent.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

UKFURNITURE.HUB
Email: ukfurniture.hubb@gmail.com
Phone: +44 7402 140593